Manager Program

Intended for:The first line of management to senior executives (see below the target miserable person)


Length:1 day


Program dates:

Course details

Target participants


Designed to build change competency in anyone who manages employees through change, this program targets frontline supervisors through to senior directors. Please note, this program is not intended for change practitioners or project managers responsible for building change management plans (please see Prosci Change Management Certification).


Managers gain the skills to address barriers to change and lead their teams proactively to a future state with improved organizational results. This one-day Change Management Program for Managers defines their role in change and provides managers with the practical framework and toolset they need to be an effective change leader.

Learning Objectives

During this one-day Change Management Program, managers will:

  • Understand foundational aspects of change management and the critical role managers play in the change process
  • Gain an appreciation for the impact of change management on organizational results
  • Learn a practical framework for processing the many changes that impact them
  • Work within the context of a current change impacting their team
  • Practice using the tools available to them in the Change Management Guide for Managers toolkit
  • Understand how to apply the Prosci ADKAR Model to facilitate individual change and identify reasons for employee resistance
  • Create action plans to move employees past barrier points and to the desired future state

Program Agenda


  • How change management impacts organizational results
  • The process for leading people through change
  • Key concepts in change management
  • Change management research and best practices
  • Prosci ADKAR ® Model for individual change


  • Introducing change to employees
  • Facilitating employees through the change transition
  • Identifying and managing resistance
  • Reinforcing and celebrating successes

Course Materials

Participants will receive:

  • Change Management Guide for Managers toolkit
  • Program workbook, assessments and handouts
  • Best Practices in Change Management
  • Change Management: The People Side of Change
  • Employee Survival Guide to Change
  • ADKAR: A Model for Change



Yuan Han

TRIG Talent

I am very happy and grateful for these three days of study, which has made me think more deeply in the field of change. Through this very interesting case study method, I can instantly turn knowledge into ability. It is really a course of practicality. I would like to recommend it to everyone. I hope that everyone will appreciate the fun of change management as I have learned.


Yang Song

Procurement Manager, Eddingpharm

通过学习, 我们大家在活泼热烈的气氛中回忆起自己参与的那些项目之所以成功以及失败的关键,无不内心感叹: 如果能早些用ADKAR的方法以及E-tool去分析重大的变革项目或许会取得更大的成功。


Florance Lin

Consultant, XINTEGRAL



Jennifer Yu

adidas Sports China;Senior Manager EHS

运用Prosci提供的e-Tool 完成变革特征与组织属性的评估,结合ADKAR模型对变革项目涉及的每个群体受到的影响进行评估,识别项目面临的挑战和风险,量身定制出变革管理战略,这些战略在我和相关部门负责人进行项目沟通以及阻力管理中,提供了极大的帮助。