Mandy Zhu

Mandy has 18 years of cross-industry experience in leading European and American multinational corporations, focusing on organizational change management, learning and development, and talent development. As a Prosci Certified Change Management Practitioner, she excels at integrating global digital transformation business pain points with systemic thinking to construct implementable change strategies, driving enterprises to achieve personnel capability alignment, organizational effectiveness growth, and the attainment of business objectives.

▌ Core Experience

Organizational Change Management Practice:Designed and implemented digital transformation and team upgrade strategies for scenarios such as production operations, supply chain, and business processes; supported 10 Asia-Pacific manufacturing factories in completing digital deployments and shortened the transformation cycle of a core business unit by 20%, with results recognized by global headquarters and promoted as a corporate benchmark.

Learning, Development, and Capability Building:Focuses on talent development during change, specializing in building training systems and developing customized courses and workshops. Achieves a closed loop of “Change Strategy – Capability Improvement – Business Objectives” through TTT empowerment and blended learning models.

Cross-domain Collaboration and Value Creation: Possesses 10 years of experience in managing diverse teams and a deep understanding of Asia-Pacific cross-cultural organizational characteristics. Adept at linking global and regional business units to accurately identify change pain points and customize implementable solutions, driving value creation and ROI achievement.

▌ Professional Background

Certifications:

• Prosci Certified Change Management Practitioner & PRI Instructor Certification
• Project Management Professional (PMP)
• SCRUM Master
• VeriSM Digital Transformation Certification
• Team-related Certifications:ISPI Certified Performance Improvement Technologist (CPIT), Belbin Team Roles Accredited Consultant, MBTI, DISC

Instructional and Facilitation Qualification:Finland CSA Certified Senior Facilitator, DDI Certified Senior Trainer, and holds ATD Training Department Management qualification; provides integrated support for “training system construction + internal instructor cultivation + change tracking and coaching.”

Composite Expertise: Proficient in the end-to-end process of “Change Need Diagnosis – Strategy Design – Talent Empowerment – Result Review,” adaptable to manufacturing, technology, and industrial sectors to provide customized organizational transformation solutions.