Terry Zhang
“From the perspective of value realization,
‘Project Go-live’ is merely a milestone, not the finish line.”
Terry is an experienced change management practitioner and consultant specializing in IT and digital transformation, with extensive field experience in complex cross-regional and cross-functional projects. She excels at integrating change management and project management methodologies to assist managers in developing implementation strategies. Through structured and practical approaches, she guides stakeholders and project teams in establishing effective collaborative relationships while helping managers identify and leverage the relative strengths of internal employees and external consultants in terms of knowledge and capabilities, thereby empowering managers to drive change implementation.
▌ Core Experience
- Multinational Change Leadership and Transformation: Served as a Regional Change Management Lead for a multinational corporation, driving digital transformation, global IT shared service center transformation, IT service management optimization, and the standardized implementation of IT project portfolio management processes.
- Consulting and Training: Served as the Communication and Training Consultant for China within the SAP project and IT governance department of a major pharmaceutical enterprise.
▌ Professional Background
Certifications:
- Prosci Certified Change Management Practitioner
- Project Management Professional (PMP)
Methodology Practice: Familiar with the practical application of methodologies such as ITIL and SCRUM.
Core Expertise and Practice: pecialized in IT and digital transformation, strategy formulation, and stakeholder management; proficient in the practical application of ITIL and SCRUM methodologies.
